General FAQ

  1. Who is IHALC Consulting?
    IHALC Consulting, now known as SomaLife Consulting Ltd., is the Kelowna based consulting and administrative office for SomaLife International Inc. based out of Washington state. SomaLife Consulting Ltd. provides the corporate and administrative personnel while SomaLife International Inc. provides the materials management personnel.

  2. Who owns SomaLife International Inc?
    SomaLife International Inc. is owned by SomaLife Consulting Ltd. and a group of shareholders from varying backgrounds including medical, scientific, legal, political and business professionals

  3. How long has SomaLife been in business?
    The company was founded in 1998.

  4. What are SomaLife's hours of operation?
    Our administrative group (including Order Entry and Customer Service) are available weekdays 8 a.m. - 5 p.m. PST (Pacific Standard Time). Our warehouse hours are weekdays 8 a.m. - 4 p.m. PST. Those who have signed up for our Virtual Office package can place orders or manage their downline 24 hours/day, 7 days/week.

  5. Are you open on holidays?
    Both our Canadian and American office will be closed on joint holidays (ie. Christmas Day, Labor Day). A skeleton staff will be available in the Canadian office on all other Canadian holidays although the Canadian warehouse will be closed. Full staff will be available in the Canadian office on all other American holidays. Our US Warehouse will be closed on all legal US holidays.

  6. How do I get information on SomaLife's products?
    There are several ways to obtain information:
    (a) contact SomaLife directly by phone, fax or Email
    (b) contact your upline
    (c) visit our corporate website at www.somalife.net
    (d) check out our 24 hour toll free information line 1-877-680-7662
    (e) check out our 24 hour conference call replay line 1-918-222-7201
         Box 499
    (f)  review our company business tools including brochures, videos,
         CD's etc.
    (g) review the literature enclosed with each product order
    (h) attend a Distributor's Meeting.

  7. How do I contact SomaLife with questions?
    You can contact us via phone, fax or Email
    (a) Order Entry phone number 1-877-256-7662,
         fax number 1-877-247-7662
    (b) Customer Service phone number 1-250-491-5090,
         fax number 1-250-491-9191
    (c) general inquiries phone number 1-250-765-1905,
         fax number 1-250-491-9191
    (d) Email: customerservice@somalife.net and your question(s)
         will be directed to the appropriate department/individual

  8. Who is HALC?
    HALC (Health and Longevity Centre) is an Anti-aging clinic based in Kelowna, BC. It is run by two of North America's leading anti-aging specialists and is a separate entity to SomaLife International Inc. The focus of the clinic is health and wellness and it offers a comprehensive health assessment for its clients. See the link on SomaLife's corporate website (www.healthandlongevitycentre.com), Email: lmsinclair@shaw.ca or contact 250-764-4707 for more information or to book an assessment.

  9. Who is Worldwide DNA Bank?
    Worldwide DNA Bank Ltd. is a related subsidiary of SomaLife Consulting Ltd. and is a state-of-the-art research facility providing DNA testing and storage facilities. For more information on DNA storage see link on SomaLife's corporate website at www.somalife.net, contact SomaLife's Customer Service Department and request the Worldwide DNA Bank brochure, fax or Email your questions to SomaLife Consulting Ltd, call 250-764-4707 or Email: lmsinclair@shaw.ca.

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